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Company: PracticeLeague Legaltech Pvt Ltd.(RazorSign)
Work Mode: Work from Office
Working Days: Monday to Friday
Location: Baner, Pune

Job Description

We are seeking a customer-focused, enthusiastic, andproactive Product Support Executive with strong communication skills to joinour growing team. In this role, you will work closely with clients tounderstand their issues, assist with product configuration, and ensure seamlessusage of our platform.

Roles and Responsibilities

  • Deliver exceptional client service in a proactive, timely, and efficient manner.
  • Communicate confidently with clients to understand and interpret issues.
  • Take end-to-end ownership of client queries and ensure closure within defined SLAs.
  • Interact with end users to gather detailed issue information and document it accurately.
  • Collaborate with internal teams to explore solutions and represent clients’ interests.
  • Conduct training sessions for end users on new features, releases, and ongoing product usage.
  • Assist clients in configuring the product as per their workflow and process needs.

    Technical & Soft Skills Requirements

    • 3–6 years of experience in software product support, technical support or similar client-facing roles.
    • Basic knowledge of SQL and understanding of APIs is an added advantage.
    • Experience working with SaaS products will be preferred.
    • Strong analytical and problem-solving abilities.
    • Excellent verbal and written communication skills.
    • Empathy, approachability, and sensitivity toward client issues.
    • Strong teamwork and collaboration skills with both clients and internal teams.
    • Willingness to learn new technologies, tools, and product features.

      Work Mode: Work From Office
      Working Days: Monday to Friday
      Location: Pune


      About Razorsign (PracticeLeague LegalTech Pvt Ltd.)
      We are an award-winning and rapidly growing SaaS company, committed to revolutionizing corporate legal operations. As a pioneer in our field, we have earned recognition and accolades for our innovative solutions and have become the legal technology solution of choice for multinational companies. Our cutting-edge technology solutions have disrupted traditional practices and empowered organizations to achieve greater efficiency. With a strong focus on expanding our presence globally, we are seeking talented Inside Sales Managers to join our dynamic team.

      Why You Should Join Us?
      We combine the free spirit of a modern startup with a passion for innovation and collaboration. We strive to provide an inclusive work environment to our employees that fosters creativity, encourages open communication, and values the unique perspectives and contributions of every team member. As a rapidly growing startup, we offer exciting opportunities for professional growth and development. You will be joining a team of talented and ambitious professionals who are passionate about making a difference.

      Join us on this exciting journey as we continue to disrupt the legal technology landscape and expand our footprint globally. Be part of a company that values your contributions, encourages growth, and offers a vibrant work environment.

      Job Description
      As an Executive- Business Development, you will play a pivotal role in driving revenue growth while developing and implementing effective sales strategies and nurturing relationships with key decision-makers.

      Key Responsibilities:
      - Make outbound phone calls to senior decision-makers and C-level executives
      - Connect with prospects via LinkedIn (connection requests, follow-ups, meeting asks)
      - Send professional and personalized emails to fix meetings
      - Qualify prospects and schedule meetings for the sales team
      - Maintain accurate records of calls, messages, and meetings fixed
      - Follow up consistently to convert conversations into confirmed meetings

      Requirements:
      - 2-6 years of experience in BD / SDR / Tele-sales / Inside Sales
      - Experience working with B2B, SaaS, or enterprise clients
      - Prior experience in fixing meetings for sales team
      - Strong experience in phone calling & meeting fixation.
      - Proven ability to speak confidently with C-level executives.
      - Hands-on experience using LinkedIn for prospecting and outreach.
      - Ability to clearly ask for time and close on meeting confirmation.
      - Excellent communication skills.
      - High energy, persistence, and comfort with rejection

      What We Value Most:
      - Hunger to connect with people
      - Confidence on calls
      - Discipline in follow-ups
      - Strong desire to fix meetings (not just make calls)

      Job Title: Executive/ Sr. Executive - Sales
      Company: PracticeLeague Legaltech Pvt. Ltd. (RazorSign)
      Work Mode: Work from Office
      Working Days: Monday to Friday
      Location: Baner, Pune

      About Us
      PracticeLeague is an award-winning and rapidly growing SaaS company dedicated to transforming corporate legal operations. As a pioneer in legal technology, we deliver innovative, AI-driven solutions trusted by leading multinational organizations. Our products empower enterprises to streamline workflows, enhance productivity, and achieve operational excellence. With strong global expansion plans and a commitment to continuous innovation, we are looking for passionate professionals to join our team.

      Job Description
      We are looking for a high-energy SaaS sales professional to drive end-to-end sales for our LegalTech platform (CLM, E-Sign, Legal Ops solutions). This role requires ownership of the full sales cycle—from outbound prospecting and discovery to product demos, negotiations, and deal closure.

      Key Responsibilities

      1. Lead Generation & Prospecting
      • Conduct extensive outbound calling, emailing, and LinkedIn outreach to generate qualified leads
      • Identify and engage key stakeholders (Legal, Procurement, Finance, CXOs)
      • Build and manage a strong sales pipeline
      2. Discovery & Solution Selling
      • Understand client pain points across contract management, legal operations, and compliance
      • Conduct consultative discovery conversations to map business needs
      • Position the product effectively based on use cases and industry context
      3. Product Demonstrations
      • Deliver compelling product demos tailored to customer requirements
      • Translate product features into business value and ROI
      • Collaborate with pre-sales/product teams for customized demonstrations (if required)
      4. Deal Management & Closure
      • Own the complete sales cycle from first touch to closure
      • Handle objections, pricing discussions, and negotiations
      • Drive timely follow-ups and stakeholder alignment to close deals
      5. Relationship Management
      • Build strong relationships with prospects and customers
      • Ensure smooth handover to onboarding/customer success teams post-closure
      • Identify upsell and cross-sell opportunities
      6. CRM & Reporting
      • Maintain accurate pipeline and sales activity tracking in CRM
      • Provide regular forecasts and sales reports
      • Track key metrics: conversion rates, deal velocity, and win rates

      Key Requirements
      • 4–6 years of experience in SaaS / B2B sales (LegalTech, FinTech, or enterprise software preferred)
      • Proven experience in inside sales / outbound calling + end-to-end deal closure
      • Strong communication, presentation, and negotiation skills
      • Ability to understand complex products and translate into business value
      • Experience selling to mid-market or enterprise clients is a plus
      • Self-driven, target-oriented, and comfortable working in a fast-paced environment

      Preferred Skills
      • Exposure to CLM, LegalTech, or enterprise workflow tools
      • Experience with CRM tools (e.g., HubSpot, Salesforce)
      • Understanding of legal/procurement workflows is an added advantage

      What Success Looks Like
      • Consistently achieving or exceeding sales targets
      • Strong pipeline generation through outbound efforts
      • High demo-to-close conversion rates
      • Ability to independently drive deals with minimal supervision

      Why Join Us
      • Opportunity to work in a high-growth LegalTech space
      • Exposure to enterprise clients across industries
      • Fast-paced, performance-driven culture with strong learning opportunities
      • Direct impact on revenue and business growth

      Job Title: Executive – Quality Assurance
      Company: Practiceleague Legal tech Pvt Ltd. (RazorSign)
      Location: Baner, Pune
      Work Mode: Work from Office

      About PracticeLeague LegalTech Pvt Ltd. (Razorsign)
      We are an award-winning and rapidly growing SaaS company, committed to revolutionizing corporate legal operations. As a pioneer in our field, we have earned recognition and accolades for our innovative solutions and have become the legal technology solution of choice for multinational companies. Our cutting-edge technology solutions have disrupted traditional practices and empowered organizations to achieve greater efficiency. With a strong focus on expanding our presence globally. We are looking for a Quality Assurance Executive who is passionate about software quality, has strong attention to detail, and is eager to build a career in software testing and quality assurance.

      Job Summary:

      As a Quality Assurance Executive, you will be responsible for ensuring the quality, functionality, usability, and reliability of our web-based SaaS applications. The role will involve manual testing, test case preparation, defect identification and tracking, regression testing, API testing, database validation, and exposure to automation testing. The candidate will work closely with Development, Product, Support, and other cross-functional teams to identify issues and ensure timely resolution.

      Key Responsibilities:
      • Understand requirements and prepare test scenarios, test cases, and test data.
      • Perform manual testing of web-based applications, including functional, UI, smoke, sanity, regression, and usability testing.
      • Identify, document, track, and retest defects through the complete defect life cycle using Jira.
      • Perform basic API testing and database/data validation.
      • Support automation testing and execution of automated test scripts.
      • Conduct regression and release testing to ensure application quality.
      • Collaborate with Development, Product, Support, and other teams for timely issue resolution.
      • Maintain QA documentation and test execution reports.
      • Identify potential risks, edge cases, and opportunities to improve product quality.

      Qualifications:
      • 1-3 years in experience in Software Testing and Quality Assurance
      • Bachelor’s in computer science/ BCA/ MCA/ MCS/ BE
      • Good understanding of Software Testing concepts, SDLC, and STLC.
      • Basic understanding of Manual Testing and Defect Life Cycle.
      • Knowledge of test case and test scenario preparation.
      • Basic knowledge of SQL and database concepts.
      • Exposure to API testing/Postman will be an advantage.
      • Exposure to Automation Testing and tools/frameworks such as Selenium, Playwright, etc. will be an advantage.
      • Familiarity with Jira or other defect tracking tools is preferred.


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